Facilities FAQs

ADA Accommodations

I need information on disability accommodation. Who do I contact?

• Please contact the Employee Disability Resources office.

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Custodial Services

What routine office cleaning does custodial services do?

MFCB, WIMR, WARF and UW Health University Hospital: Custodial staff cleans workspaces once per week. Typical office cleaning includes emptying trash and recycling bins (daily) and light dusting.

How do I request additional custodial services?

See the Maintenance and Cleaning Policies and Procedures.

If I am having a special event, can I get custodial services?

• MFCB: Email Andrew Heup ([email protected])
• WIMR: Email David Downing ([email protected])
• WARF: Email Anne Bogan ([email protected])
• UW Health University Hospital: Submit a UW Health Maintenance Request.
  • View instructions (PDF)

How do I report a pest problem (e.g., ants, bees, etc.)?

• MFCB, WIMR and WARF: Email [email protected]
• UW Health University Hospital: Call Environmental Services, 608-263-1260.

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Furniture

How do I get rid of office furniture?

• Repurposing furniture or equipment: Email [email protected].
• Surplus with a Purpose (SWAP: See the Furniture and Capital Equipment Policies and Procedures.
• UW Health University Hospital only: If you want to send the furniture or equipment to the JWSS Warehouse, submit a UW Health Maintenance Request. 
  • View instructions (PDF)

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Mail

How do I update my office address?

• Contact your division’s HR business partner.

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Maintenance Service Requests

How do I obtain a new office key or replace one that was lost? 

See the Keys (Office and Furniture) Policies and Procedures.

Do I need to be onsite when the repair technician arrives? 

This depends on the nature of the request. After your work order is submitted, the maintenance technician will contact you and let you know whether you’re needed on-site.

How can I edit or check the status of a work order? 

• SMPH: Email [email protected] and provide your work order number.
• UW Health University Hospital: Jennifer Milestone ([email protected]) and/or Liz Sims ([email protected]) and provide your work order number.

How do I report a problem with an elevator? 

• MFCB: Email Andrew Heup ([email protected])
• WIMR: Email David Downing ([email protected])
• WARF: Email Anne Bogan ([email protected])
• UW Health University Hospital: Email Jennifer Milestone ([email protected]) and/or Liz Sims ([email protected])

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Lost and Found

Where is my building's lost and found located?

• MFCB: A drop box is in the mailroom on the first floor, between the mailboxes and entrance to the loading dock. If you need access to the mailroom, email Andrew Heup ([email protected]).
• WIMR: A box in the hall near the loading dock. Expensive valuables are left at the HSLC Security Office. Questions? Email David Downing ([email protected]).
• WARF: A box in the lobby near the elevators. Questions? Email Anne Bogan ([email protected]).
• UW Health University: G7/216 and managed by Guest Services. Keys, valuables, cash, and cell phones are secured in the Security Office (E6/2 lobby). Hours are Monday - Friday, 7am - 4pm. Call 608-504-4892 for assistance.

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