About Us

The Department of Medicine Information Systems group provides a comprehensive array of information technology services to the largest UW-Madison academic department, it’s affiliated clinics, laboratories, and programs as well as paid clients within the School of Medicine and Public Health. Services include:

    • Consulting
    • Training
    • Purchasing of hardware and software
    • Application integration
    • Application development
    • Database management and administration
    • Access control
    • Helpdesk support
    • Email and calendar collaboration
    • File storage and recovery
    • Network management
    • Push technology to access email and calendar from SmartPhones
    • Remote access
    • Security
    • Video streaming
    • Website hosting and content management for the public and intranet sites
    • Wireless connectivity.

     

    The Information Systems staff are located at two facilities. The Director of Computer Services, Network Administrators, and Helpdesk staff operations are located at the Medical Foundation Centennial Building, 1685 Highland Ave, 5th floor.  The Software Development and Informatics Group are located at 310 N Midvale Blvd (next to Hilldale Mall).


    Helpdesk services are available Monday through Friday from 7:00a.m. to 4:30p.m.

    Network services are managed 24/7.


    The Department of Medicine IS Committee provides guidance and suggestions to the Chair’s office regarding policy, standards, and services.